JEWELLERY CARE

To keep your Ruby Jack jewellery looking its best, please keep away from body lotions/perfumes. Please also keep your jewellery away from water as much as possible/unless you are cleaning it according to the instructions below.

For Gold Plated Jewellery

Give your jewellery a gentle and occasional wipe down with the polishing cloth provided. If you find your piece gets a little grubby or dull with wear, a wash with warm water and green dish detergent will clean your piece without damaging it. Either use a small soft brush or polishing cloth to gently clean and restore sparkle. Make sure to thoroughly dry your piece after cleaning. We coat all plated designs with a thick layer of 24k gold which will wear depending on how often you adorn your piece and also on your skin's particular pH value. If and when the time comes for a re-plate, feel free to contact us for a reduced price re-plating.

For Brass Jewellery

Regularly use a small soft brush or toothbrush and some green dish detergent to clean your brass piece. Once you have brought your jewellery back to its original shine, dry your piece completely. Your piece must be bone dry after cleaning. The more often you do this the easier it will be to maintain the yellow-gold colour of your brass piece.
Occasionally use a brass polish such as PEEK or MAAS to completely remove any grease, or metal discolouration. Pop a little polish on to the corner of the cloth provided and gently polish all over. Rinse your piece under warm water with a little green dish detergent to remove any excess polish. Dry your piece completely. Your piece must be bone dry after cleaning.

For Gold Filled Chains

We recommend that you always remove your chain when showering, swimming or sleeping to preserve the thickly bonded layer of gold for as long as possible.

Repairs

We want you to enjoy your jewellery for many years to come. Should your piece ever need some TLC, please reach out to us at info@rubyjack.com to discuss a repair/re-plate/refurbishment.